ManpowerGroup - Las Vegas, NV
posted 6 months ago
Under the supervision of the Director of Finance, this position is responsible for generating member billing, posting receipts in the database, and providing excellent member service for billing inquiries. The role also involves making soft collection calls for past due invoices, entering, maintaining, and updating membership information in the database, and creating and modifying database reports for the Finance Department. The essential job functions include entering membership data into the database, processing data and billing changes as directed, and handling phone calls and emails from members regarding payments and billing. The position requires applying daily revenue received from members accurately, preparing all monthly member invoices for mailing and emailing, and providing customer service to members and staff regarding member accounts. Additionally, the role involves making soft collection calls and payment reminder calls, researching and validating contact information for pre-marketing campaigns, training staff on database use, and sending release updates. The employee will also evaluate database performance, audit for errors, justify improvements, and suggest policies related to data integrity. Other duties may be assigned as necessary.