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Temporary Administrative Assistant/Receptionist
Patrick Kelly Tax & Accounting - Oak Forest, IL
posted about 2 months ago
About the position
We are seeking a detail-oriented Administrative Assistant/Receptionist to join our small tax and accounting business for the 2025 Tax Season, specifically from February to April. This part-time, temporary position requires strong customer service skills and some familiarity with the tax return process. The role is on-site in Oak Forest, IL, with a flexible schedule that may include days and weekends depending on workload, particularly increasing hours in March and April.
Responsibilities
- Schedule tax appointments via email and phone requests.
- Greet clients for appointments and process drop-off filing requests.
- Communicate with clients to gather information, answer questions, and provide updates on their tax filings.
- Collaborate with team members to improve processes and enhance client satisfaction.
- Support tax preparers when needed.
Requirements
- Previous experience in administration/reception is preferred.
- Excellent customer service skills with the ability to communicate effectively with clients and respond to questions.
- Ability to work independently while also being a collaborative team player.
Nice-to-haves
- Familiarity with the tax return process.
- Ability to work in a sometimes chaotic environment.
- Self-directed with the ability to shift priorities as needed.
Benefits
- Flexible schedule
