Temporary Call Center Agent - Spanish

$24,960 - $24,960/Yr

Glow Networks - McAllen, TX

Full-time - Entry Level

Remote - McAllen, TX

Professional, Scientific, and Technical Services

About the position

The Temporary Call Center Agent - Spanish will be responsible for handling inbound customer service calls and making outbound sales calls to support customers. This remote position is short-term, requiring bilingual proficiency in Spanish and English, and is focused on maintaining performance metrics associated with designated assignments. The role is set to begin on December 2, 2024, and will conclude on January 3, 2025.

Responsibilities

• Take inbound customer service calls
• Make outbound sales calls
• Document contact properly
• Adhere to individual, team, and department performance goals
• Maintain a professional attitude
• Ensure confidentiality for company and customer information

Requirements

• High School Diploma or GED required
• Minimum 2 years' Call Center experience
• Outbound call experience required
• Up to 5 years' customer service experience required
• Strong verbal skills
• Experience with Windows-based software and Internet browsing
• Reliable and consistent work ethic

Nice-to-haves

• Lead Generation Experience (PREFERRED)

Benefits

• Paid holidays
• Paid training