Temporary Clinical Research Medical Assistant, DL

About the position

The Brigham and Women's Hospital, Inc. is seeking a temporary Medical Assistant for research in the Home Hospital program. This role requires a broad understanding of Home Hospital practices and policies, along with a high degree of initiative and independent judgment. The Medical Assistant (MA) will assist clinicians with daily clinical tasks, including providing patient education, responding to patient requests, taking vital signs, assisting with physical therapy exercises, and facilitating communications between patients, family caregivers, providers, and outside agencies. The MA will work closely with a team of geriatricians, nurses, and physical therapists, receiving general direction from the Principal Investigator and Project Manager. This position supports patient care in the Rehab at Home randomized control trial, where patients receive Skilled Nursing Facility level care in their own homes. The role is temporary full-time.

Responsibilities

• Observes, reports, and records pertinent patient information in accordance with hospital standards in a timely manner in the EMR.
• Brings study technology to the home and performs initial set-up and maintenance.
• Serves as daily point of contact between patients/caregivers and the rest of the clinical team.
• Provides health education and shares resources with patients.
• Collects daily vital signs and weights.
• Able to independently use medical equipment once trained.
• Current drivers license and reliable vehicle for transport.
• Comfortable making community-based visits alone.
• Performs blood draws for patients as needed.
• Reviews medication list with patients and reports issues to nurse and physician.
• Visits patient homes daily to assess program adherence and address any issues that arose in the last day.
• Documents relevant information from daily visit in EMR and communicates any pertinent safety or medical information with identified providers.
• Respects and supports patient and family's cultural beliefs and values, individual needs, health goals and treatment preferences.
• Helps to standardize procedures and effectively troubleshoots and resolves issues as they arise.
• Makes recommendations to supervisors, administrator and/or clinician director for improvements.
• Actively engages in creating a healthy, respectful work environment.
• Precepts and mentors new members of the team as needed.
• Performs necessary quality assurance.
• Maintains and updates clinical knowledge and skills based on current nursing practice.
• Adheres to departmental requirements for required training.
• Identifies specific learning needs and goals and collaborates with leadership in developing a plan to meet them.
• Meets regularly with supervising provider concerning clinical care, issues, activities, and the status of projects.
• Performs all other duties or special projects that are practice specific, and that are appropriate to this level of position.

Requirements

• 2 years of clinical experience as a Medical Assistant.
• Interest in geriatrics and basic knowledge of common medical conditions.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify strengths and weaknesses of alternative solutions.
• Managing one's own time.

Nice-to-haves

• BLS Certification.
• Epic experience.

Benefits

• Temporary full-time position.
• Hybrid work environment.