iQor - Fort Lauderdale, FL

posted 7 days ago

Part-time,Full-time - Entry Level
Fort Lauderdale, FL
Professional, Scientific, and Technical Services

About the position

The Temporary Customer Service Representative role at iQor involves providing essential support to residents affected by natural disasters. This position requires immediate availability and offers flexible scheduling options. Representatives will assist callers through various communication channels, ensuring empathetic and effective service delivery.

Responsibilities

  • Assist callers with available services that can support their situation.
  • Provide solutions for their needs via multiple channels including voice, email, or chat.
  • Respond with empathy, patience, and understanding.

Requirements

  • At least 6 months customer service experience.
  • High School Diploma or GED.
  • Computer skills and experience.
  • Excellent communication skills.
  • US citizenship required; this is a government assignment.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Flexible schedule
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