Accor Group - San Francisco, CA
posted 3 months ago
The Temporary Event Services Manager at Fairmont San Francisco is a pivotal role that involves overseeing the planning and execution of events at one of the city's most prestigious hotels. Reporting directly to the Director of Event Services, the manager will be responsible for ensuring that all aspects of event management are handled with professionalism and attention to detail. This includes confirming event-related information with clients, establishing and maintaining rapport with them throughout the event process, and organizing convention bookings from the initial date of booking to the guests' departure. The manager will also be tasked with creating detailed floor plans for each event, ensuring that all parties are in agreement prior to setup, and initiating billing procedures to ensure timely payments and deposits are received. In addition to these responsibilities, the Event Services Manager will conduct pre-conference meetings with clients and relevant departments to confirm all details are communicated effectively. Daily meetings will also be held to review event contracts and ensure that any last-minute changes are communicated to the appropriate departments. The role requires adherence to departmental policies and procedures, as well as compliance with safety policies. The manager will also be expected to perform other duties as assigned, contributing to the overall success of the event services team and the satisfaction of the hotel's guests.