About the position
Arizona State University is providing a new opportunity for Administrative Assistant-type employment. Throughout the year, there is a need for temporary or temporary to permanent employment by ASU Departments. The selected candidate will provide professional level administrative support to ASU Departments by performing general business office duties as assigned. The ASU Office of Human Resources will review each resume and contact qualified candidates for an interview as positions become available. If selected for the position, the hire will be contingent on a successful background check. Depending on the duration of the position, it may be eligible for ASU Benefits (medical, dental, and vision coverage). Candidates selected for temporary positions may be considered for other temporary positions once the original assignment is completed. The role involves maintaining a variety of records requiring classification and compilation of varied information, drafting correspondence, answering questions or complaints, and making adjustments within established limits. The candidate will serve as a primary reference source for functions to assist departments and employees in resolving discrepancies or procedural problems, utilizing knowledge of specialized functions. Responsibilities also include reviewing reports and printouts to identify and trace sources of error, recommending changes to policies or procedures, preparing recurring and special reports, and communicating new or revised procedures. The candidate will also be responsible for scheduling events and maintaining calendars of supervisors, while performing other duties as assigned.
Responsibilities
- Maintains a variety of records requiring classification and compilation of varied information.
- Drafts correspondence; answers questions or complaints and makes adjustments within established limits.
- Serves as a primary reference source for function to assist departments and employees in resolving discrepancies or procedural problems utilizing knowledge of specialized function.
- Reviews reports and printouts to identify and trace source of error and make necessary corrections; performs technical or complex verification and reconciliation activities.
- Recommends changes to policies or procedures affecting assigned function.
- Prepares and/or coordinates the preparation of recurring and special reports, tabulations or budgets unique to assigned function.
- Communicates new or revised procedures and any pertinent information regarding assigned functions; updates related policy/procedure manuals.
- Checks, reviews or prepares records, reports, forms or other documents of various kinds pertinent to assigned function(s); personally investigates complicated problems or errors.
- Plans and prioritizes workload to meet set deadlines.
- Schedules events and maintains calendars of supervisor.
- Performs other duties as assigned.
Requirements
- Office and customer service experience in a frontline service environment, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Nice-to-haves
- Experience in providing customer service both in person and on the phone in a professional office environment
- Experience working in a customer service environment applying problem-solving, decision making, and organizational skills with attention to detail.
- Experience with maintaining supply inventories and purchasing and/or receipting
- Experience in scheduling meetings
- Experience working in diverse populations
- Experience in establishing and maintaining effective working relationships
- Evidence of effective communication skills
- Knowledge of systems such as; Microsoft Office, Workday, PeopleSoft, other HRIS Systems
- Ability to reconcile accounts with accuracy and able to provide an update to date record keeping.
Benefits
- AZ state school tuition reduction for employees and their dependents and spouse; all available on day one of employment.
- Competitive wages.
- Disability and leave program for income protection.
- Employee assistance for confidential and free behavioral health services.
- Generous accrual of paid sick and vacation time.
- Low-cost dental, health, life, and vision insurance benefits; all available on day one of employment.
- Paid adoption and fertility subsidies.
- Paid time for professional development and volunteering.
- Retirement programs with employer match; designed to promote long-term savings and provide income upon retirement.
- Wellness program for preventative health education and screenings.
- Wide variety of employee discounts through ASU partnerships.
