TJX - Houston, TX

posted 15 days ago

Full-time - Entry Level
Houston, TX
501-1,000 employees
General Merchandise Retailers

About the position

The position at Marshalls involves delivering a highly satisfying customer experience while maintaining a clean and organized store environment. Employees are expected to engage with customers, adhere to operational standards, and support the store's positive culture. The role may require cross-training in various store areas to meet business needs and includes responsibilities related to merchandising, customer transactions, and store recovery.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with all customers.
  • Maintain a clean and organized store environment.
  • Adhere to all operational, merchandise, and loss prevention standards.
  • May be cross-trained to work in multiple areas of the store.
  • Model established customer experience practices with internal and external customers.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases/returns and count change back to customers according to established procedures.
  • Promote credit and loyalty programs.
  • Maintain and uphold merchandising philosophy and follow established procedures and standards.
  • Accurately process and prepare merchandise for the sales floor following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor.
  • Participate in safety awareness and maintain a safe environment.

Requirements

  • Possesses excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possesses strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.

Nice-to-haves

  • Retail customer experience preferred.

Benefits

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance
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