Temporary Trainer

$41,600 - $45,760/Yr

TTEC - Columbia, SC

Full-time - Entry Level

Hybrid - Columbia, SC

Administrative and Support Services

About the position

As a Temporary Trainer at TTEC, you will play a crucial role in onboarding new hires by providing them with the necessary training and support to succeed in their roles. This position focuses on engaging and mentoring new employees, ensuring they understand company values, procedures, and client products. Your efforts will help create a positive and inclusive training environment that sets the foundation for their future success within the company.

Responsibilities

• Support and actively engage new hires in a training environment.
• Develop new hires' knowledge of company values, employee workspaces, and timekeeping apps.
• Teach, test, and monitor absence and attendance throughout the training process.
• Inspire and motivate learners to reach their potential.
• Mentor and coach new hires within client training goals and time frames.
• Deliver high-quality client product training.

Requirements

• High school diploma or equivalent.
• 6 months or more in training and adult learning or call center experience.
• Experience in team building and nurturing an inclusive learning environment.
• Ability to engage and support trainees in using tools and systems knowledge for day-to-day tasks.
• Computer experience.

Benefits

• Supportive of career and professional development.
• Inclusive culture and community-minded organization where giving back is encouraged.