Tenant and Community Support Specialist

$46,000 - $50,000/Yr

Morelands Group/East 66th Street Services - Cleveland, OH

Full-time - Entry Level

Remote - Cleveland, OH

About the position

The Tenant and Community Support Specialist at Morelands Group is responsible for enhancing tenant engagement and community vitality in the Cleveland area, particularly around Shaker Square. This role involves collaboration with community stakeholders, managing communication channels, and supporting various committees within the organization. The specialist will also educate tenants about available resources and assist with inquiries, all while maintaining a flexible schedule to accommodate evening and weekend events.

Responsibilities

• Promote MG activities and enhance community vitality through collaboration and advocacy.
• Assist the Convener and Committee Chairs in arranging and managing partnerships between community stakeholders and the Morelands Group.
• Manage communication channels, including social media, and oversee the preparation of written materials such as invitations and newsletters; assist in responding to inquiries.
• Research tenant resources, policies on code violations, court activities, and strategies for tenant organizing and advocacy.
• Attend all Morelands Group committee meetings, document minutes for each meeting, and provide support to the committee chairs.
• Inform and educate tenants about various community support and aid resources and assist with responses to tenant inquiries.

Requirements

• Minimum of an undergraduate degree or equivalent, preferably in public administration, urban planning, or a related field.
• At least one year of experience working with the public, preferably within a governmental or nonprofit agency.
• Proficient in Microsoft Office Suite (Word, Outlook, Excel), Google applications.
• Excellent written and verbal communication skills with the ability to foster open communication within diverse groups.
• Strong knowledge of social media and basic marketing platforms.
• Ability to collaborate with stakeholders from diverse backgrounds.
• Friendly, empathetic, and engaging personality with the confidence to interact face-to-face with stakeholders.
• Detail-oriented, analytical multitasker capable of formulating practical, measurable solutions.

Nice-to-haves

• Experience in community engagement or community organizing is preferred but not required.

Benefits

• Independent Contractor Pay Range: $46,000 - $50,000 annually, based on experience.