Tennis Instructor

$37,502 - $60,008/Yr

Arch Amenities Group - Bal Harbour, FL

Full-time

Bal Harbour, FL

Amusement, Gambling, and Recreation Industries

About the position

The Tennis Instructor at Arch Amenities Group is responsible for teaching tennis to facility members of all skill levels, from beginners to advanced players. This role includes providing lessons, operating a pro shop, and ensuring a safe and secure environment for guests. The instructor will also assist in facility maintenance and contribute to the development of operational policies and reports.

Responsibilities

• Assists in the development of a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance.
• Reports any incidents or accidents to the Tennis Director and/or Facility Manager.
• Assists in developing monthly client reports.
• Submits all paperwork and financial reporting, if applicable, in accordance with Arch Amenities Group policy.
• Assists in facility maintenance, routine preventative maintenance, and repair.
• Helps maintain a monthly inventory of supplies, equipment, and/or products.
• Writes articles or press releases for the facility, when applicable.
• Provides excellent customer service and helps monitor guest feedback through the use of comment cards and other customer care techniques.
• Follows up on guest requests and comments.
• Helps ensure facility is accessed only by actual members and/or guests, and that it is safe and secure at all times.
• Helps uphold guest rule policy and collects all guest fees.
• Maintains the cleanliness of the courts and surrounding areas by patrolling the courts several times daily.
• Follows the court reservation system to ensure a smooth and even flow of traffic on and off courts.
• Offers all instructional services including private and semi-private lessons, small groups, clinics, team coaching, and tactics and strategy.
• Assists in the coordination of all social and competitive events including special tournaments.
• Implements programs for adults and juniors.
• Participates in overseeing all pro shop and retail functions, when applicable.
• Submits all lesson and/or sales forms to the Tennis Director or Facility Director.
• Attends staff and facility meetings.
• Promotes the facility and its amenities to potential members when applicable.
• Maintains an attractive, up-to-date bulletin board.
• Other duties as assigned.

Requirements

• College degree or comparable work experience.
• Previous Tennis Pro experience preferred.
• Must be an experienced, strong, successful player.
• Teaching certifications from USTA or USPTA.
• Strong team player.
• Excellent customer service skills and strong work ethic.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Proficient in appropriate computer skills and office equipment.
• Ability to stand for long periods.
• Awareness of proper body mechanics to prevent injury.

Benefits

• Equal employment opportunity employer
• Commitment to diversity in the workforce
• Pay Transparency compliance