Terminal Operations Coordinator

About the position

The Airside & Terminal Operations Department is seeking a Terminal Operations Coordinator to join their dynamic team. The ideal candidate will possess strong critical thinking skills and a proactive mindset to support evolving operational needs. Their effective communication and personable approach will be essential in building and maintaining relationships with key stakeholders while delivering exceptional customer service in a fast-paced environment. This role plays a vital part in facilitating projects, ensuring regulatory compliance, and supporting day-to-day operations throughout the SAN terminals. The successful candidate will be a quick thinker and confident in navigating both strategic planning and real-time decision-making to keep operations running smoothly.

Responsibilities

• Contributes to the implementation and interpretation of operational objectives; identifies partnership and stakeholders needs; collaboratively determines courses of action to realize mutual agreements.
• Facilitates projects, maintenance and property inspection, environmental, American with Disability Act (ADA) requirements, safety and security, expressive activities; commercial filming and photo shoot activities consistently with mandates.
• Identifies problems, resolves issues, and advances partnerships with stakeholders. Issues notice of violation, responds to situations, facilitates decision making and innovative approaches and practices.
• Facilitates the implementation and acceptance of programs, changes, processes, standards, contracts, and reports.
• Evaluates operational decisions and strategic implications; develops and tracks financial, reports, cost analysis, and budgetary data.
• Driving throughout the SAN campus, including landside and airside EDR to move signage, space planning, respond to safety measure calls, and uphold day to day activities within the terminals and other areas of campus.

Requirements

• An associate degree with a major in aviation management, or a related field.
• Two years of progressively responsible experience in the airport terminal operations programs administration and coordination; or an equivalent combination of training and experience.
• Bachelor’s degree in aviation may be substituted for up to one year of experience.
• Maintain a valid driver’s license and the ability to maintain insurability under the Authority’s vehicle insurance policy.
• The selected candidate must maintain flexibility in scheduling – Work rotating shifts, including nights, weekends, and holidays, to ensure continuous operational coverage.

Nice-to-haves

• ACI-ICAO Airport Management Professional Accreditation Program (AMPAP)
• Accredited Airport Executive (AAE)
• American Association of Airport Executives Certified Member (CM) (AAAE)
• Airport Certified Employee (ACE) – Operations
• Project Management Professional (PMP) designation

Benefits

• 14 paid holidays
• 18 – 33 days of vacation (PTO)
• Parental and child care benefits
• Salary continuance for family & parental leave
• Tuition reimbursement
• Retirement plan options including a comprehensive pension plan and 457 defined contribution plan
• Annual employer-funded Lifestyle Spending Account
• Access to multiple on-site gyms with regular fitness classes
• Outdoor working areas
• Fitness discounts for all levels and goals
• Monthly fruit deliveries
• Rewards for volunteer time
• Financial wellness advisors
• Access to some of San Diego's best walking trails