Territory Manager (Outside Sales) - Park City & Heber City, UT

US Foods Holding - Salt Lake City, UT

Full-time

Salt Lake City, UT

Merchant Wholesalers, Nondurable Goods

About the position

The position involves fostering customer relationships within a team-based selling model, ensuring effective communication and collaboration with both internal and external stakeholders. The role requires managing deliveries according to the routing schedule set by the transportation department, troubleshooting any issues that arise during the order process, such as delivery mis-picks, short loads, or stock-outs. Additionally, the position entails collecting accounts receivable as necessary, working closely with the credit department and clients to ensure all balances due are collected based on approved credit terms. A significant aspect of the role is to leverage available resources to assist with top penetration opportunities and the opening of new accounts. This includes developing new business by identifying prospective customers through market intelligence databases, business directories, and leads from existing clients. Participation in organizations, clubs, trade shows, and conferences is also encouraged to expand the customer base. The candidate must stay informed about market conditions, product innovations, and competitors' offerings, sharing this information with customers as part of the value-added services provided. The role requires driving a motor vehicle to visit existing customers and prospects to ensure product delivery, which may involve lifting and carrying items weighing up to 75 lbs. The work environment is primarily outside the office, engaging with customers in various weather and temperature conditions, making adaptability and resilience essential traits for success in this position.

Responsibilities

• Foster customer relationships in a team-based selling model.
• Manage deliveries according to the routing schedule published by the transportation department.
• Troubleshoot problems during the order process, such as delivery mis-picks and stock-outs.
• Communicate and collect accounts receivable, working with the credit department and clients.
• Collect all balances due based on approved credit terms.
• Leverage resources to assist with top penetration opportunities and new account openings.
• Develop new business by identifying prospective customers using market intelligence databases and business directories.
• Follow leads from existing clients and participate in organizations, clubs, trade shows, and conferences.
• Stay informed about market conditions, product innovations, and competitors' products, prices, and sales.
• Drive to existing customers and prospects to ensure product delivery, which may include lifting/carrying up to 75 lbs.

Requirements

• 1+ year of sales experience preferred.
• Foodservice industry, culinary, restaurant management, or hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results-driven mentality.
• Problem-solving ability, organization, and negotiation skills.
• Team-up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills, including Microsoft Office products.
• Experience using Customer Relationship Management tools preferred (e.g., Salesforce).
• High School Diploma or equivalent.