Territory Manager

Patterson Companies - Oshkosh, WI

Full-time - Entry Level

Oshkosh, WI

5,001-10,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Territory Manager at Patterson Companies, Inc. is responsible for maintaining and expanding the customer base within a specified territory, focusing on pharmaceuticals, supplies, products, and programs for the animal health sector. This role involves achieving sales, revenue, and gross profit goals while providing exceptional customer service and support to veterinarians and agricultural producers in Southeast Wisconsin, particularly in the dairy cattle market.

Responsibilities

• Regularly call on mixed-practice veterinarians, agricultural retailers, and/or producers within a defined sales territory to achieve budgeted sales volume and other established goals.
• Retain and further develop established customer accounts and develop new customer accounts to increase market share.
• Partner with customers to understand their business needs and requirements in order to proactively recommend specific products and solutions.
• Provide impeccable support: respond to customer queries, answer questions and solve problems in a timely fashion.
• Identify trends in customer satisfaction.
• Verify price and terms in accordance with standard procedures and customer profitability profiles.
• Partner with the sales support functions in order to grow the territory.
• Maintain a current knowledge of the industry, consumer preferences, company products, programs, market conditions, and competition.
• Ensure accuracy in customer orders and territory records, document all customer interactions and potential sales opportunities, and maintain accurate financial documentation.
• Utilize sales and financial reports as needed to grow the territory.
• Maintain acceptable driving record.

Requirements

• Associate's Degree in Business and/or Animal Health, or equivalent combination of education and experience.
• Exceptional customer service and organization skills.
• Self-motivated.
• Ability to analyze financial information.
• Skillful negotiation and presentation abilities.
• Accuracy and strong attention to detail.
• Effective verbal, written, and interpersonal communication skills.
• General computer proficiency including knowledge of MS Office.

Nice-to-haves

• 3+ years of experience in animal health/agriculture or sales.
• Proficiency in SAP or related ERP.

Benefits

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
• 401(k) Match Retirement Savings Plan.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).
• Holiday Pay & Floating Holidays.
• Volunteer Time Off (VTO).
• Educational Assistance Program (Tuition Reimbursement).
• Full Paid Parental and Adoption Leave.
• LifeWorks (Employee Assistance Program).
• Patterson Perks Program.