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The Territory Manager (TM) role at Medicaid Done Right (MDR) is focused on building and maintaining business relationships with families and long-term care facilities, specifically in the context of processing Medicaid applications. This position is not sales-oriented but is crucial in driving results and making a positive impact on patients' lives. The role requires daily travel and is integral to fulfilling MDR's mission of assisting patients and their families in navigating the Medicaid application process.