Holcim - New Haven, CT
posted 17 days ago
The Market Manager is an individual contributor role with territory management and technical responsibilities. The overall responsibilities of this role are to develop and sustain a Business Strategy designed to gain or protect market share, provide basic technical service to Holcim customers in the territory, and lead the territory Marketing and Sales efforts within the Business Unit. The position involves monitoring the quality and performance of Holcim and competitive products in the territory, and requires travel as needed to meet with customers and attend business unit and district meetings. In this role, the Market Manager demonstrates a commitment to communicating, improving, and adhering to safety policies in all work environments and areas. They create clear business strategies for key accounts, such as increasing share, account penetration, and protecting the existing base. The Market Manager develops, maintains, and strengthens customer relationships while also setting revenue and product goals that are time-bound, realistic, and achievable. They understand how to deliver value to customers and utilize value selling strategies to achieve this. The Market Manager identifies and understands the competitive landscape, develops plans to maximize the potential of accounts, and ensures efficient use of time through good account management practices. They promote the use of Holcim products in the territory and actively share customer information with marketing, manufacturing, and logistics teams. Additionally, they provide technical assistance and utilize resources as needed to resolve basic customer product and technical problems, offer training and education for customers, and gather territory intelligence on all market products. The role also involves tracking and managing major sales opportunities as they progress through the selling process, identifying customer volume abnormalities with proposed resolutions, and managing relationships between logistics, manufacturing, pricing, and other key issues. The Market Manager is responsible for ensuring forecast accuracy across the customer portfolio and managing timely concrete test program sample management, along with other duties as assigned.