Territory Sales & Account Manager

Jostens - Mansfield, TX

Full-time - Mid Level

Hybrid - Mansfield, TX

Miscellaneous Manufacturing

About the position

The Territory Sales & Account Manager plays a crucial role in the growth of Jostens' College division by driving the acquisition of new customers, enhancing distribution penetration within existing accounts, and providing exemplary customer service and account management within a defined territory. The primary responsibility of this position is to execute the divisional business plan effectively within the assigned territory. This role requires a consultative sales approach, utilizing recognition and affiliation programs to assist customers in addressing key business challenges such as graduation rates, student retention, alumni participation, and brand execution. In this position, the Territory Sales & Account Manager will be expected to develop new customer acquisition strategies and opportunity development, translating the business plan into account-specific tactics. Building strong relationships with prospects and tracking all activities in Salesforce.com CRM is essential. Additionally, the role involves expanding current customer accounts by developing broad-based relationships and a thorough understanding of the customers' businesses, positioning Jostens as a strategic resource. Collaboration is key in this role, as the Territory Sales & Account Manager will work closely with the customer-facing team, including Sales Representatives, Regional Sales Managers, and Sales Associates, to develop and execute territory consumer promotional marketing plans and event performance plans. The position also includes organizing territory planning, performance assessments, and administrative responsibilities to ensure effective execution for customers. Furthermore, the incumbent will support newly hired sales representatives in the territory as a trainer and mentor, fostering a culture of growth and development within the team.

Responsibilities

• Drive acquisition of new customers and deepen distribution penetration within current customers.
• Provide exemplary customer service and account management within the defined territory.
• Sell in a consultative manner utilizing recognition and affiliation programs.
• Develop new customer acquisition and opportunity development strategies.
• Translate the business plan into account-specific tactics and track all activity in Salesforce.com CRM.
• Expand current customer accounts and develop broad-based relationships.
• Collaborate with the customer-facing team to execute territory consumer promotional marketing plans.
• Organize territory planning, performance assessment, and administrative responsibilities.
• Support newly hired sales representatives as a trainer/mentor.

Requirements

• 5-10 years of sales and/or marketing experience.
• Experience with business-to-business customer acquisition and account management.
• 4-year degree in Business Administration, Marketing, or a related field.
• Proficiency in Salesforce.com CRM tool and MS Office suite (Word, Excel, PowerPoint).
• Ability to lift a minimum of 50 lbs, often multiple times during an event.
• Thorough understanding of the college/university market and B2B selling processes.

Nice-to-haves

• Sales/marketing experience in the University market.

Benefits

• Competitive healthcare coverage (health, dental, vision).
• Voluntary benefits including home and car insurance, pet insurance, and flexible spending account.
• 401K plan with immediate vesting.
• Hybrid work options.
• Accrued paid time off and company paid holidays.
• Tuition reimbursement after 6 months of service.