US Foods Holding - Charlotte, NC
posted 3 months ago
The Territory Manager position at US Foods is designed to develop and manage relationships with both established and new customers by selling a variety of food and non-food items. The primary goal is to achieve sales and profitability targets while fostering strong customer relationships. This role requires a proactive approach to customer engagement, leveraging value-added activities to enhance the customer experience. The Territory Manager will be responsible for managing deliveries according to the routing schedule set by the transportation department, troubleshooting any issues that arise during the order process, such as delivery mis-picks or stock-outs. Additionally, the role involves communicating with customers regarding accounts receivable, working closely with the credit department to ensure timely collection of balances due based on approved credit terms. In this position, the Territory Manager will also focus on developing new business opportunities. This includes identifying prospective customers through market intelligence databases, business directories, and leads from existing clients. Participation in organizations, clubs, trade shows, and conferences is also encouraged to expand the customer base. A thorough understanding of market conditions, product innovations, and competitors' offerings is essential, as this information will be shared with customers as part of the value-added services provided by US Foods. The role requires frequent travel to visit existing customers and prospects, ensuring product delivery and maintaining strong relationships in the field. US Foods offers a comprehensive training program for the Territory Manager position, equipping new hires with the necessary skills and knowledge to succeed in this dynamic role. The work environment is primarily field-based, requiring the ability to adapt to variable weather and temperature conditions while engaging with customers.