Territory Sales Manager - Greensboro, NC

US Foods Holding - Greensboro, NC

Full-time

Greensboro, NC

Merchant Wholesalers, Nondurable Goods

About the position

The Territory Sales Manager position at US Foods is primarily focused on developing and managing relationships with both established and new customers. The role involves selling a variety of food and non-food items to meet sales and profitability goals. As the primary owner of customer relationships, the Territory Sales Manager is responsible for engaging customers in value-added activities and leveraging available resources to maximize penetration opportunities and open new accounts. US Foods provides a comprehensive training program to equip Territory Managers with the necessary skills and knowledge to succeed in their roles. In this position, the Territory Sales Manager will foster customer relationships through a team-based selling model. This includes managing deliveries according to the routing schedule set by the transportation department and troubleshooting any issues that arise during the order process, such as delivery mis-picks or stock-outs. The role also requires effective communication and collection of accounts receivable, working closely with the credit department to ensure all balances due are collected based on approved credit terms. The Territory Sales Manager will be tasked with developing new business by identifying prospective customers through market intelligence databases, business directories, and leads from existing clients. Participation in organizations, clubs, trade shows, and conferences is also encouraged to expand the customer base. A thorough understanding of market conditions, product innovations, and competitors' offerings is essential, as this information will be shared with customers as part of the value-added services provided by US Foods. The role requires frequent travel to visit existing customers and prospects, which may involve lifting and carrying items weighing up to 75 lbs. The work environment is primarily outside the office, requiring adaptability to variable weather and temperature conditions.

Responsibilities

• Develop and manage relationships with established and new customers.
• Sell food and non-food items to achieve sales and profitability goals.
• Engage customers in value-added activities.
• Manage deliveries according to the routing schedule published by the transportation department.
• Troubleshoot any problems that occur during the order process, such as delivery mis-picks or stock-outs.
• Communicate and collect accounts receivable as necessary, working with the credit department and clients.
• Develop new business by identifying prospective customers using market intelligence databases and business directories.
• Participate in organizations, clubs, trade shows, and conferences to generate leads.
• Share information about market conditions, product innovations, and competitors' offerings with customers.
• Drive to existing customers and prospects to ensure product delivery.

Requirements

• 1+ year of sales experience preferred.
• Foodservice industry, culinary, restaurant management, or hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results-driven mentality.
• Problem-solving ability, organization, and negotiation skills.
• Team-oriented mentality to collaborate with internal and external stakeholders.
• Proficient computer skills, including Microsoft Office products; experience using Customer Relationship Management tools preferred (e.g., Salesforce).
• High School Diploma or equivalent.