Territory Sales Manager-Inland Empire, CA

$75,000 - $80,000/Yr

Clearcaptions

Full-time - Entry Level

Remote

Professional, Scientific, and Technical Services

About the position

The Territory Sales Manager for ClearCaptions is a customer-centric role focused on helping seniors by installing and training them on ClearCaptions products. This position involves a significant amount of fieldwork, with 90% of the time spent conducting installations in customers' homes and the remaining time dedicated to generating referrals and building community relationships. The role requires a passion for service and the ability to work independently while fostering connections within the senior community.

Responsibilities

• Install the ClearCaptions Phone and/or other ClearCaptions products and connect the phone to the customers' existing services.
• Educate customers on how to use the phone and its features.
• Establish relationships with retirement communities and groups in your local market.
• Create, attend and educate consumers in Senior Events and other events.
• Build relationships with and educate Hearing Professionals on Caption Telephone Services options in your local market.
• Maintain adequate inventory of equipment and supplies in order to service customers.
• Create lead-generation activities and generate referrals.
• Adapt to new responsibilities and opportunities as necessary.
• Develop and maintain positive relationships with the customers assigned to them by ClearCaptions in their sales territory.
• Be actively involved in local Senior Citizens & Hard of Hearing organizations and events, & trade shows in your local community.
• Maintain appropriate customer and territory records using Salesforce and other tools provided by ClearCaptions.

Requirements

• High school diploma or equivalent.
• Outside sales experience, Business to Business and/or Business to Consumer.
• Sales experience or other work with seniors preferred.
• Experience working in the hearing health field beneficial.
• Have a valid driver's license and a personal automobile.
• Ability to travel extensively by car in the assigned region and by air on occasion.
• Work from a local home office equipped with high-speed Internet.
• Proficient computer skills and basic use of the internet.
• Comfortable working with seniors and disabled persons.
• Willing and available to work flexible hours including weekends.
• Excellent people and relationship building skills.
• Excellent verbal and written communication skills, presentation, and problem-solving skills.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams).

Nice-to-haves

• Experience in customer service roles.
• Knowledge of hearing loss and related technologies.

Benefits

• $550 monthly auto allowance
• Company phone and iPad
• Monthly internet reimbursement
• Annual work-from-home reimbursement
• 401k match
• Annual fitness reimbursement
• Tuition and professional development reimbursement
• Comprehensive benefits package