Territory Sales Manager - OFallon and Belleville IL

US Foods Holding - O'Fallon, IL

Full-time

O'Fallon, IL

Merchant Wholesalers, Nondurable Goods

About the position

The primary purpose of the Territory Sales Manager position is to develop and manage both established and new customer relationships by selling food and non-food items to achieve sales and profitability goals. This role is crucial in fostering customer relationships through a team-based selling model, ensuring that the needs of the customers are met while also driving sales growth. The Territory Sales Manager will be responsible for leveraging various resources to assist with top penetration opportunities and the opening of new accounts, thereby expanding the company's market presence. In this role, the Territory Sales Manager will manage deliveries according to the routing schedule provided by the transportation department, troubleshooting any issues that arise during the order process, such as delivery mis-picks, short loads, or stock-outs. Effective communication and collection of accounts receivable will also be necessary, working closely with the credit department and clients to ensure all balances due are collected based on approved credit terms. The position requires the development of new business by identifying prospective customers through market intelligence databases, business directories, and leads from existing clients. Participation in organizations, clubs, trade shows, and conferences will also be part of the responsibilities to enhance networking and business opportunities. The Territory Sales Manager must stay informed about market conditions, product innovations, and competitors' offerings, sharing this information with customers as part of the value-added services provided. Additionally, the role involves driving to existing customers and prospects to ensure product delivery, which may require lifting and carrying items weighing up to 75 lbs. The work environment is dynamic, frequently requiring the manager to be outside the office, visiting customers in varying weather and temperature conditions.

Responsibilities

• Develop and manage established and new customer relationships.
• Sell food and non-food items to achieve sales and profitability goals.
• Foster customer relationships in a team-based selling model.
• Manage deliveries according to the routing schedule and troubleshoot order process issues.
• Communicate and collect accounts receivable as necessary, working with the credit department and clients.
• Develop new business by identifying prospective customers using market intelligence databases and business directories.
• Participate in organizations, clubs, trade shows, and conferences to enhance networking opportunities.
• Stay informed about market conditions, product innovations, and competitors' offerings to share with customers.
• Drive to existing customers and prospects to ensure product delivery.

Requirements

• 1+ year of sales experience preferred.
• Foodservice industry, culinary, restaurant management, or hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results-driven mentality.
• Problem-solving ability, organization, and negotiation skills.
• Team-up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills, including Microsoft Office products and experience with CRM tools like Salesforce.
• Valid driver's license required with a good standing motor vehicle record.