Territory Sales Manager - Philadelphia Area

Global Partners - Home, PA

Full-time - Mid Level

Home, PA

Petroleum and Coal Products Manufacturing

About the position

The Territory Sales Manager will be a critical part of Wholesale, reporting to the VP of Wholesale. This role is essential in building and maintaining business relationships with Dealer customers. The Territory Sales Manager is responsible for prospecting and signing new business, analyzing sales volume, adhering to retail standards, and coaching customers to achieve maximum business results. This position also involves maintaining effective communication between customers and the company to ensure that company standards and expectations are met. For over 90 years, Global Partners LP has been delivering the energy that communities need to grow, move, and thrive. The company operates a vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, providing value to guests and customers across the US. Global Partners is committed to investing in the energy transition and supporting the communities in which it operates through charitable work. The company is looking for passionate individuals with innovative ideas to contribute to its future. The Territory Sales Manager will develop and nurture strong customer contacts and positive, proactive, and profitable business relationships. Responsibilities include soliciting new business for supply contracts with brand or unbranded service station dealers, negotiating long-term supply agreements, and monitoring dealer pricing and competition. The role also involves counseling customers on retail pricing to maximize business results and ensuring that all internal reports have accurate pricing and competitive information. Additionally, the Territory Sales Manager will handle general customer inquiries and complaints, ensuring that all customer needs are met in a timely manner to maintain positive business relations. Ongoing analysis of volume, competition, dealer offers, and Mystery Shopper scores will be required to maximize profitability for both the customer and the company. The Territory Sales Manager will also work with the dispatch team to handle delivery issues and counsel customers on the benefits of automatic delivery and ordering. This position requires cold calling and continuous market development, conducting site surveys, and ensuring compliance with PCI and EMV standards at sites. The role also includes managing dealer changes, assignments, and franchise agreements, ensuring all required documentation is submitted on time.

Responsibilities

• Develop and nurture strong customer contacts and positive, proactive and profitable business relationships.
• Solicit new business for supply contracts with brand or unbranded service station dealers and negotiate long term supply agreements.
• Monitor and coach dealers on pricing and awareness of competition pricing.
• Monitor dealer competitive map and add new competition as needed.
• Validate all internal reports are accurate pricing and competition.
• Counsel customers in retail pricing to maximize business results.
• Handle general customer questions and complaints, explain company policies and initiatives.
• Ensure all customers' needs are met in a timely manner to maintain positive business relations between customer and company.
• Ongoing analysis of volume, competition, dealer offer and Mystery Shopper scores to maximize profitability for customer and company.
• Maximize profitability of each location by using tools and programs the company provides.
• Work with dispatch team to handle any delivery issues, no fits, emergency loads.
• Counsel customers on the benefits of automatic delivery and ordering per company guidelines.
• Communicate with Dispatch to maximize delivery options.
• Ensure dealers' submissions of required documentation, i.e. insurance, etc.
• Manage dealer changes, assignments, sales etc.
• Manage franchise agreements and ensure all proper documents are signed and submitted in time.
• Conduct site surveys, ensuring signage and point of sale materials are updated and maintained.

Requirements

• Bachelor's Degree or equivalent knowledge preferred.
• Ability to solicit new business relationships with Dealer customers.
• Coach customers to effectively price their product for retail.
• Ability to work independently but able to collaborate, initiate and execute sales and supply agreements.
• A positive, entrepreneurial mindset with a consistent desire to grow and be a part of a team focused on continuous improvement and a drive for results.
• Excellent written and verbal communication skills.
• Experience with 3 years of site level or marketing business operations experience.
• Demonstrated project management skills and ability to develop strategy, budget, and brand management.
• Effective time management and ability to multitask.
• Ability to make decisions, firm, outgoing, analytical, ability to anticipate and solve problems, excellent communication skills, positive leadership ability.
• Familiar with Microsoft Office.

Benefits

• Competitive salaries and opportunities for growth.
• Health + Wellness - Medical, Dental, Vision, and Life Insurance along with additional wellness support.
• 401k with a match component.
• Tuition reimbursement offered after 6 months of service.
• Paid volunteer time-off to help an organization of your choice.