Territory Sales Manager - Pickens, Clemson

US Foods Holding - Greenville, SC

Full-time

Greenville, SC

10,001+ employees

Merchant Wholesalers, Nondurable Goods

About the position

The Territory Sales Manager position at US Foods is designed to develop and manage both established and new customer relationships by selling food and non-food items to achieve sales and profitability goals. This role is pivotal in fostering customer relationships through a team-based selling model, ensuring that the needs of the customers are met while also driving the company's sales objectives. The Territory Sales Manager will be the primary owner of customer relationships, engaging customers in value-added activities and leveraging resources to assist with top penetration opportunities and the opening of new accounts. In this role, the Territory Sales Manager will be responsible for managing deliveries according to the routing schedule provided by the transportation department, troubleshooting any issues that arise during the order process, such as delivery mis-picks, short loads, or stock-outs. Communication is key, as the manager will need to collect accounts receivable as necessary, working closely with the credit department and clients to ensure all balances due are collected based on approved credit terms. The position also involves developing new business by identifying prospective customers through market intelligence databases, business directories, and leads from existing clients. Participation in organizations, clubs, trade shows, and conferences is encouraged to expand the customer base. The Territory Sales Manager must stay informed about market conditions, product innovations, and competitors' offerings, sharing this information with customers as part of the value-added services provided. Additionally, the role requires driving to existing customers and prospects to ensure product delivery, which may involve lifting and carrying items weighing up to 75 lbs. The work environment is dynamic, frequently requiring the manager to operate outside the office, visiting customers in various weather and temperature conditions.

Responsibilities

• Develop and manage established and new customer relationships.
• Sell food and non-food items to achieve sales and profitability goals.
• Foster customer relationships in a team-based selling model.
• Manage deliveries according to the routing schedule and troubleshoot any issues during the order process.
• Communicate and collect accounts receivable as necessary, working with the credit department and clients.
• Develop new business by identifying prospective customers using market intelligence databases and business directories.
• Participate in organizations, clubs, trade shows, and conferences to expand the customer base.
• Stay informed about market conditions, product innovations, and competitors' offerings, sharing this information with customers.
• Drive to existing customers and prospects to ensure product delivery, which may include lifting and carrying up to 75 lbs.

Requirements

• 1+ year of sales experience preferred.
• Foodservice industry, culinary, restaurant management, or hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results-driven mentality.
• Problem-solving ability, organization, and negotiation skills.
• Team-up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills, including Microsoft Office products; experience using Customer Relationship Management tools preferred (e.g., Salesforce).
• High School Diploma or equivalent.