Territory Sales Manager - Recovery Sciences - KY

DJO Global

Full-time - Mid Level

Management of Companies and Enterprises

About the position

The Territory Sales Manager for Recovery Sciences is responsible for driving sales growth for Chattanooga and LightForce product lines by developing relationships with existing and prospective customers. This role involves field promotional work, relationship management, and achieving sales revenue goals through strategic sales activities and collaboration with various sales teams.

Responsibilities

• Achieve assigned company goals and objectives through sales to designated accounts.
• Cultivate customer relationships by initiating contact with physicians, clinic staff, and other device users.
• Understand the competitive landscape and trends in the industry.
• Demonstrate and educate on technical and clinical aspects of products to customers and patients.
• Coordinate technical engineering services to develop solutions for customers' needs.
• Prepare price quotations and negotiate terms and conditions of sales within limits of authority.
• Assist with equipment delivery, set-up, follow-up, and service as needed.
• Support a network of key professionals to educate referrals on Enovis products.
• Facilitate local educational and sales events to augment business presence.
• Attend national, regional, state, and local tradeshows and conferences as required.
• Expand usage of Lightforce Laser and Chattanooga Shockwave administrations.
• Develop and execute a business plan to exceed financial, market, and product portfolio goals for the assigned territory.
• Utilize Salesforce to maintain up-to-date contacts, opportunities, targets, and outcomes.
• Maintain sales funnel for sustained opportunities and effective strategic call plans.
• Schedule and prioritize time for effective territory coverage.
• Identify, qualify, and cultivate new sales opportunities.
• Perform region penetration coverage and account identification to drive sales and increase customer base.
• Pre-plan sales calls and maintain efficient time management skills for maximum customer contact and service.
• Drive sales through indirect sales channels.
• Develop and maintain key customer relationships to achieve account objectives.
• Take responsibility for customer satisfaction and loyalty.
• Respond to customer needs and concerns to resolve issues quickly and professionally.
• Manage customer and dealer relationships to meet sales revenue objectives.
• Cultivate competitive opportunities that result in converted business.
• Defend against competitive threats to minimize losses.
• Identify underlying problems affecting performance and provide presentations and demonstrations on Enovis products.
• Demonstrate commitment to compliance and ethical standards, including HIPAA regulations.
• Complete administrative responsibilities accurately and timely.

Requirements

• Minimum of 3 years of experience in Sales or relevant Customer Service for Territory Manager; 5 years for Senior Territory Manager.
• Experience selling capital equipment strongly preferred.
• Minimum Bachelor's degree or equivalent combination of education and experience.
• Effective communication skills at all organizational levels, both verbally and in writing.
• Strong interpersonal skills to build constructive relationships with co-workers and customers.
• Demonstrated presentation skills in 1:1 or group settings.
• Ability to work independently and prioritize workload effectively.
• Strong problem-solving skills and ability to make timely decisions.
• Adaptability to change and ability to respond quickly to customer needs.
• Trust and integrity in interactions with others.
• Collaboration and teamwork skills to work cross-functionally.
• Customer orientation with a keen understanding of customer needs.
• Strong business acumen and understanding of relevant issues.
• Proficient in Microsoft Office applications and Salesforce platform.