Territory Sales Manager

Staples - Lincolnshire, IL

Full-time - Entry Level

Lincolnshire, IL

Merchant Wholesalers, Nondurable Goods

About the position

The Territory Sales Manager at Staples, Inc. is responsible for managing customer accounts, building long-term relationships, and driving sales growth. This role involves being the primary point of contact for customers, providing exceptional service, and collaborating with internal teams to meet customer needs. The position emphasizes account management and requires effective communication and relationship-building skills.

Responsibilities

• Be the primary point of contact and build long-term relationships with customers.
• Manage existing customer accounts with an emphasis to drive increase sales and achieve profit margins.
• Help customers through email, phone, and present annual business reviews online.
• Develop a trusted advisor relationship with key accounts and their affiliated offsites.
• Effectively manage your book of business through productivity and pipeline management.
• Collaborate with internal business partners.
• Educate our customers on our products and programs, to assist them with consolidating their business needs to be their one stop shop.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.

Requirements

• 6 months + of relevant experience
• High School Diploma or G.E.D.

Nice-to-haves

• Proven account management experience
• Bachelor's degree or equivalent work experience

Benefits

• Competitive compensation - includes hourly rate plus commission potential
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs
• Inclusive culture with associate-led Business Resource Groups