Territory Sales Manager

$52,600 - $85,500/Yr

AutoZone - Long Island City, NY

Part-time - Mid Level

Long Island City, NY

Motor Vehicle and Parts Dealers

About the position

The Territory Sales Manager (TSM) at AutoZone is responsible for maintaining and developing strong relationships with commercial customers in a designated territory. The TSM aims to exceed customer expectations by delivering exceptional service and ensuring that sales targets are met. This role involves overseeing customer service, sales operations, and leading a team to enhance productivity and profitability.

Responsibilities

• Grows loyalty and trust with customers
• Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints
• Oversees the customer service, sales and general workings of the stores within their territory
• Motivates and leads the Commercial team to achieve sales targets and increase profitability
• Partners with Operations management to ensure a solid customer experience from sales call to fulfillment
• Develops market analysis and action plans for commercial accounts
• Develops, maintains, and revises key customer plans
• Motivates Commercial AutoZoners to provide exceptional customer service and enhance productivity
• Visits commercial accounts to ensure service and deliveries are made as promised
• Identifies new opportunities within the market and develops new accounts through contact with potential customers
• Ensures compliance with company policies and loss prevention procedures
• Maintains a safe working environment and ensures implementation of safety practices
• Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status
• Maintains vehicle(s) and reports maintenance issues
• Follows proper accident procedures and provides feedback regarding AutoZoner performance
• Addresses commercial customer concerns and resolves them effectively
• Ensures all stocking programs are stocked each week per policy
• Performs other related duties as required

Requirements

• Minimum three years of related experience in outside sales (automotive industry a plus)
• Direct or indirect experience managing and leading people
• Relentless pursuit of new profitable business and penetration of current accounts
• Ability to create and execute customer development plans
• Ability to analyze sales reports and take appropriate action
• Understanding of P&L statement and gross profit
• Strong communication, negotiation, organization and leadership skills
• Integrity, honesty, passion, drive and the desire for success
• Excellent customer service skills

Benefits

• Store discount
• Employee stock purchase plan
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching