Territory Sales Manager

American Family Care - Bristol, TN

Full-time - Mid Level

Bristol, TN

Ambulatory Health Care Services

About the position

The Territory Sales Manager at AFC is responsible for building and maintaining strong relationships with current and prospective customers in the Bristol, Tennessee area. This role focuses on growing the company's revenue by increasing customer numbers and diversifying the branch portfolio while ensuring excellent customer service. The position requires a strong understanding of portfolio management, risk, and new business development, with a significant portion of time dedicated to securing new business and servicing existing customer portfolios.

Responsibilities

• Grow the portfolio organically while providing an excellent customer experience.
• Promote AFC's vision by leading prospecting, growth, and robust development of the portfolio.
• Assist in promotional efforts to new and existing accounts and execution of product campaigns.
• Utilize AFC dealer reporting tools like Salesforce and Tableau to identify leads, growth opportunities, and risk issues.
• Develop relationships with internal stakeholders and external partners to provide strong lead generation.
• Understand industry, assigned geographic area, and individual dealer operations to forecast opportunities and challenges.
• Provide solutions based on the operational needs of dealers.
• Analyze data to determine best courses of action for business development opportunities and risk mitigation measures.
• Use critical thinking to assess business and risk situations and make decisions.
• Possess strong negotiation skills.
• Effectively promote other OPENLANE businesses' products and services to customers.
• Be responsible for all credit and contract functions, including small credit presentations and assisting with platinum deals.
• Utilize customer relationship management (CRM) tools to effectively service customers and understand their needs.
• Onboard new customers and identify areas of opportunity and growth for their businesses.
• Manage and request temporary credit increases and line modifications for customers.
• Work across major functional areas such as Credit, Contracting, Collections, Training, and Operations teams to drive portfolio performance.
• Cross train with Relationship Associates and/or Business Processing Associates as needed.
• Operate within compliance of all applicable laws and codes for the assigned geographic area.

Requirements

• Three (3) or more years relevant experience
• A valid driver's license
• Willingness to travel locally to support the customer base
• Attention to detail and ability to prioritize and stay organized

Nice-to-haves

• One year in sales or sales support
• Previous auto industry experience
• Experience with Microsoft Suite, Salesforce, and CRM familiarity

Benefits

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions
• Immediately vested 401K with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave
• Employer paid short-term disability and life insurance
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and rapid advancement