Territory Sales Manager

O'Reilly Auto Parts - White, PA

Full-time - Entry Level

White, PA

10,001+ employees

Motor Vehicle and Parts Dealers

About the position

The Territory Sales Manager (TSM) is responsible for managing and growing professional customer accounts within a designated territory. This role involves collaborating with store managers to drive sales growth through effective account management and customer service. The TSM is expected to maintain a professional image while promoting company products and programs, ensuring customer satisfaction, and maximizing profit opportunities.

Responsibilities

• Maintain customer base and increase sales volume on assigned accounts.
• Average 18 - 22 calls per day to manage accounts effectively.
• Pursue new prospective accounts with a goal of two to five weekly cold calls.
• Promote and provide training on company programs to build relationships with professional customers.
• Ensure assigned accounts have a set call schedule in the Sales Call Management Tool.
• Provide support for customer service issues that hinder business growth.
• Work with management to build a team support system for excellent customer service.
• Serve as a liaison between stores and professional customers on sensitive issues.
• Utilize communication systems to enhance business compliance and operations.
• Complete assigned training to maximize field skills and support customer growth.

Requirements

• High school diploma or equivalent.
• Working knowledge of auto repair, parts, equipment, and systems.
• Strong verbal and written communication skills.
• Excellent interpersonal and people skills.
• Working knowledge of Microsoft Word and Excel.
• Basic computer and typing skills.
• Excellent organizational and time management skills.
• Valid Driver's License and reliable transportation.

Nice-to-haves

• Technical training or schooling.
• Completion of TSM Track in Fast Track Training.

Benefits

• 401(k)
• Dental insurance
• Employee stock purchase plan
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement