Territory Sales Manager

Everon Ltd - Winter Garden, FL

Full-time - Mid Level

Winter Garden, FL

51-100 employees

Professional, Scientific, and Technical Services

About the position

The ADT Business Territory Manager at Everon is a pivotal role that leads the Business Account Representative Sales team. This position is designed for a dynamic leader who is responsible for developing a high-performing sales team that consistently exceeds revenue expectations while maintaining exceptional customer service. The Territory Manager will drive sales initiatives, oversee marketing strategies, and ensure channel profitability across their designated region. This role requires a strong, organized leader with a focus on integrity and a deep understanding of the commercial security sales market. In this position, the Territory Manager will adhere to ADT's policies and procedures, coordinating and implementing commercial sales functions effectively. They will set ambitious production goals, coach their team to achieve these targets, and manage the assignment of territories to Business Representatives. The manager will also be responsible for maintaining effective communication with customers, building solid relationships throughout the account lifecycle, and ensuring that contractual obligations are met. Quick resolution of customer complaints is essential to preserve excellent customer relations. The Territory Manager will continuously monitor sales growth against budget expectations, implementing ADT's marketing strategies and business plans in collaboration with other departments. They will develop sales opportunities targeting specific user segments and provide training and education to their sales staff. Additionally, the manager will create and implement strategic plans for key accounts to ensure penetration and increased annual business.

Responsibilities

• Adhere to current ADT policies, procedures, products, programs and services.
• Plan, coordinate and implement commercial sales functions and processes.
• Attain and strive to exceed budgeted revenue expectations.
• Maintain effective customer communications and build solid customer relationships throughout the account lifecycle.
• Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning installation, service or customer experience issues.
• Assure profitability of the channel is achieved.
• Build and retain effective, productive, motivated Business sales representatives.
• Set production goals, coach and motivate team to exceed budget expectations.
• Manage and assign areas to Business representatives within their region.
• Measure the activities of each Business Sales Representative to assure their business activities will produce required results and conform with all ADT guidelines.
• Continuously monitor the sales growth vs. budget expectations, sales plans target objectives, revenue growth performance and increased market share growth.
• Implement and execute ADT's Business marketing strategies and business plans.
• Work in conjunction with other department and business leaders to assure congruence with sales and operations.
• Develop sales opportunities to target user segments.
• Provide training and education to sales staff.
• Develop and implement key account strategic and tactical plans that ensure account penetration and increased annual business.

Requirements

• College degree
• Minimum of 5 years commercial sales experience, including 3 years of successful field commercial sales management or other related successful sales management position
• Experience analyzing sales statistics
• Excellent oral and written communication skills
• Proven ability to effectively interact with business leaders and customer organizations
• Functional and technical skills in leading a sales organization
• Excellent leadership skills evolving financial management abilities
• Strong work ethic, with ability to manage others effectively
• Possess comprehensive knowledge of approved commercial products and services
• Fire alarm systems expertise
• Ability to read and understand blueprints, architectural, mechanical and electrical drawings and documents
• Knowledge in direct sales forecasting activities and setting performance goals
• Customer focused
• Successful track record managing a successful, customer focused, results driven teams built on integrity and trust
• Conflict management and resolution skills
• Proven team building skills
• Effective time management and project management skills
• Ability to calculate figures and amounts such as understanding margin DOA guidelines and creating cost + plus quotes
• Valid driver's license and clear driving record
• Ability to work a full-time schedule
• Ability to travel nights and weekends to accommodate the business needs as required.