Unclassified - King of Prussia, PA
posted 2 months ago
The Territory Sales Manager is a pivotal role within Daikin Comfort Technologies, responsible for the strategic planning, organization, maintenance, development, and growth of a profitable dealer base. This position focuses on approximately 50 target and core dealers, ensuring that each dealer is well-informed about the features and benefits of the company's products and services. The Territory Sales Manager will actively engage in building sales through effective communication with both existing and potential customers, promoting new product launches, services, pricing, programs, and discounts. The role requires maintaining and improving sales revenue and gross margin while accurately documenting call history within the CRM system. In collaboration with Branch Managers and their teams, the Territory Sales Manager will work to increase sales within assigned branches. This includes developing remedial action plans to meet or exceed customer development and sales targets on a weekly basis. The manager will serve as the channel expert, providing clients with all necessary information to maintain high customer service standards, including policies on promotions, product launches, billing, and returns. Regular outreach to customers will be essential to gauge satisfaction with the organization and its offerings, while also monitoring competitive activity and trends within the territory. The position demands a strong knowledge base of the company's products and features, adherence to work instructions, and compliance with operating procedures and company policies. The Territory Sales Manager will also be responsible for additional projects and duties as needed to support ongoing business needs. This role is aligned with the expectations and goals set by the Director, ensuring that all work contributes to the overall vision of the company. The manager will have the authority to make decisions guided by company policies and will provide guidance and training to subordinates, although this position does not include direct people management responsibilities.