THCE Operations Support Coordinator

Trinity Health - Ann Arbor, MI

Full-time - Entry Level

Ann Arbor, MI

Hospitals

About the position

The Operations Support Coordinator at Trinity Health provides essential administrative and clerical support to the Clinical Engineering Department. This role involves managing service calls, maintaining file systems, compiling data for reports, and ensuring efficient communication within the department. The coordinator plays a vital role in supporting the overall operations of the Clinical Engineering program, aligning with the mission and values of Trinity Health.

Responsibilities

• Process service calls and manage incoming phone calls.
• Maintain both hardcopy and computerized file systems.
• Compile data for reports and perform data entry in the Computer Maintenance Management Database (CMMD).
• Assist with scheduling activities such as service calls and vendor meetings.
• Perform typing and word processing of correspondence and documents.
• Sort and distribute incoming mail and prepare outgoing mail.
• Order and maintain appropriate levels of office supplies.
• Prepare monthly reports related to staff productivity and department budget.
• Assist staff members with ongoing processes and special projects as assigned.
• Generate purchase orders requests and ensure completion of service-related documentation.

Requirements

• High school diploma or GED.
• 2-3 years of administrative and clerical support experience.
• Strong computer skills, particularly in data entry and Microsoft Office (Word, Excel, PowerPoint).
• Excellent oral and written communication skills.
• Strong organizational skills and ability to prioritize multiple tasks.
• Experience in a customer service environment is desirable.
• Ability to work independently and exercise good judgment.

Nice-to-haves

• Previous experience in healthcare is desirable.
• Familiarity with general office equipment and various computer applications.

Benefits

• Health insurance
• Paid holidays
• Flexible scheduling
• Professional development opportunities