The Estée Lauder Companies - Johnson Creek, WI

posted about 2 months ago

Part-time - Entry Level
Johnson Creek, WI
Chemical Manufacturing

About the position

The Key Holder position at The Cosmetics Company Store is a part-time role focused on supporting the Store Manager and Assistant Manager in ensuring the efficient operation of the store. The Key Holder will lead by example, providing exceptional customer service and mentoring the sales team to meet sales targets. Responsibilities include cash handling, store opening and closing, and maintaining a positive shopping experience for customers.

Responsibilities

  • Support the Store Manager and Assistant Manager in daily operations.
  • Lead by example and model behaviors for the sales team.
  • Provide inspirational, authentic, and personalized customer service.
  • Conduct cash reconciliation at the start and end of the day.
  • Open and close the store on a rotational basis.

Requirements

  • Proven retail experience, preferably in cosmetics.
  • Ability to provide exceptional customer service.
  • Previous retail operations experience, including cash reconciliation, is desirable.
  • Previous supervisory experience, including coaching and mentoring, is desirable.
  • Ability to work flexible retail hours, including weekends and special events.
  • Experience with retail point-of-sale software.

Nice-to-haves

  • Previous experience in a supervisory role.
  • Experience in cash handling and store operations.

Benefits

  • Competitive remuneration package.
  • Outstanding training and development opportunities.
  • Progressive career opportunities.
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