The Election Systems Manager

County Of Montgomery - Norristown, PA

Full-time

Norristown, PA

Justice, Public Order, and Safety Activities

About the position

The Election Systems Manager is a pivotal role responsible for overseeing the technical and operational aspects of the election process. This includes the creation and management of ballots, troubleshooting and maintaining voting equipment, supporting the logistics of the election warehouse, and supervising election staff. The manager ensures the integrity, efficiency, and security of the election systems and processes, which are critical to the democratic process. In the realm of ballot creation and management, the Election Systems Manager will design and produce ballots for all types of elections, including local, state, and federal. This involves ensuring the accuracy and compliance of ballot content with legal requirements and coordinating with vendors and printing services for ballot production. The role also encompasses voting equipment management, where the manager will set up, test, and maintain voting machines and related equipment, troubleshoot and resolve technical issues during early voting and on Election Day, and oversee the secure storage and transportation of voting machines. Warehouse support is another essential duty, where the manager will assist the Warehouse Manager with inventory control and management of election supplies, ensure proper storage and maintenance of election materials and equipment, and support logistics related to the distribution and retrieval of election materials. Additionally, the manager will supervise, train, and evaluate election staff, including temporary workers and volunteers, assign tasks and responsibilities to ensure efficient election operations, and foster a positive and productive work environment. Training and support are crucial components of this role, as the manager will train poll workers and staff on the use of voting machines and other election technologies, provide technical support during the voting process, and develop and update training materials and documentation for election systems. Compliance and security are paramount, requiring the manager to ensure all election systems and processes comply with federal, state, and local regulations, implement and monitor security measures, and conduct regular audits and assessments of election systems. Project management is also a key responsibility, where the manager will plan and coordinate election-related projects, manage timelines, resources, and budgets for election system initiatives, and collaborate with other departments and external stakeholders to ensure smooth election operations.

Responsibilities

• Design and produce ballots for all types of elections (local, state, and federal).
• Ensure the accuracy and compliance of ballot content with legal requirements.
• Coordinate with vendors and printing services for ballot production.
• Set up, test, and maintain voting machines and related equipment.
• Troubleshoot and resolve technical issues with voting equipment during early voting and on Election Day.
• Oversee the secure storage and transportation of voting machines.
• Assist the Warehouse Manager with inventory control and management of election supplies.
• Ensure the proper storage and maintenance of election materials and equipment.
• Support logistics related to the distribution and retrieval of election materials.
• Supervise, train, and evaluate election staff, including temporary workers and volunteers.
• Assign tasks and responsibilities to staff members to ensure efficient election operations.
• Foster a positive and productive work environment, ensuring staff adherence to policies and procedures.
• Train poll workers and staff on the use of voting machines and other election technologies.
• Provide technical support to poll workers and election officials during the voting process.
• Develop and update training materials and documentation for election systems.
• Ensure all election systems and processes comply with federal, state, and local regulations.
• Implement and monitor security measures to protect the integrity of election data and equipment.
• Conduct regular audits and assessments of election systems.
• Plan and coordinate election-related projects, including the rollout of new technologies and processes.
• Manage timelines, resources, and budgets for election system initiatives.
• Collaborate with other departments and external stakeholders to ensure smooth election operations.

Requirements

• Bachelor's degree in Information Technology, Public Administration, Political Science, or a related field.
• Minimum of 3-5 years of experience in election administration, IT management, or a related field.
• Experience programming ballots with Dominion.
• Strong technical skills and experience with election technology and systems.
• Excellent problem-solving and troubleshooting skills.
• Strong organizational and project management abilities.
• Ability to work under pressure and meet tight deadlines.
• Excellent communication and interpersonal skills.
• Proven experience in supervising and managing staff.
• Ability to work extended hours, including nights and weekends, especially during election periods.
• Physical ability to lift and move election equipment and supplies.
• Valid driver's license and reliable transportation.