The Front Desk Receptionist/Patient Relations Coordinator

Glo & Spa-rkle Aesthetics and MedSpa • Lubbock, TX

386d • $27,040 - $31,200

About The Position

The Front Desk Receptionist/Patient Relations Coordinator at Glo & Spa-rkle Aesthetics and MedSpa is responsible for creating a welcoming environment for patients and managing the front office operations. This role involves greeting patients, handling phone inquiries, scheduling appointments, and promoting services and products. The position aims to ensure a five-star patient experience while maintaining the aesthetics and organization of the facility.

Requirements

• 1-2 years of experience in a medical spa or medical office setting.
• Excellent communication and phone etiquette skills.
• Basic math proficiency for invoicing and scheduling.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and multitask effectively.
• Proficiency in using computers and patient management systems.

Nice To Haves

• Experience with social media management and content creation.
• Leadership skills to assist in managing day-to-day operations.
• Knowledge of aesthetic procedures and services offered by the MedSpa.

Responsibilities

• Greet patients warmly and manage their check-in and check-out processes.
• Answer phone calls promptly and handle inquiries about aesthetic procedures.
• Schedule and manage appointments efficiently, including follow-ups and cancellations.
• Educate clients about services, memberships, and promotions offered by the MedSpa.
• Create and post content on social media accounts to promote the business.
• Maintain cleanliness and organization of the front office and treatment areas.
• Assist in managing provider calendars and staff meetings.
• Handle patient concerns and ensure satisfaction with services provided.
• Manage patient management software and ensure accurate data entry.

Benefits

• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed