The Lookout and Concessions Clerk 2

$29,120 - $29,120/Yr

Sundance Resort - Provo, UT

Part-time

Provo, UT

About the position

The Lookout & Concessions Clerk 2 is a part-time, seasonal role responsible for providing exceptional service in food and beverage operations at Sundance. This position requires a friendly and professional demeanor to enhance the guest experience during various events and concessions. The role involves executing food and beverage service, ensuring compliance with health and safety standards, and maintaining knowledge of menu items to assist guests effectively.

Responsibilities

• Execute food and beverage service to guests ensuring all Sundance standards for quality, recipes, measurements, preparation, and presentation are met.
• Ensure safety measures and health code standards for food and beverage handling are upheld.
• Accurately handle money in accordance with department policies and procedures.
• Demonstrate complete knowledge of menu items and ingredients to educate guests and make recommendations.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• Transport trays/plates throughout the work space which may weigh up to 40 pounds.
• Perform opening & closing side work duties on a daily basis.
• Remain up to date on Resorts current events and the hours of operation of food and beverage outlets.
• Develop, lead, maintain, and enhance guest relations through personalized experience and unscripted guest interactions.
• Seek out ways to provide additional assistance and service to all guests, co-workers and management.
• Take phone orders ensuring accuracy and timeliness of delivery or pick up.
• Complete required paperwork including bar transfers and dry stock deliveries.
• Serve hot beverages hot and cold beverages cold.
• Understand and comply with Utah laws on alcohol service and responsibly serve alcoholic beverages.

Requirements

• High school diploma or general education degree (GED).
• Minimum of six months related experience or training, or equivalent combination of education and experience.
• Must have a clean and clear driving record and be capable of operating a Sundance Vehicle.
• Regularly required to stand, walk, use hands, and lift/move up to 20 pounds (occasionally up to 50 pounds).
• Must be 21 years of age or older.

Benefits

• Employee discounts on dining and resort amenities
• Season Pass