The North Face

posted 3 days ago

Part-time - Entry Level
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Floor Supervisor at The North Face, you will lead and motivate a team of brand associates to deliver a best-in-class customer experience. Your role involves collaborating with the Store Manager and Assistant Store Manager to enhance profitability through effective customer engagement, merchandising, and operational compliance. You will also participate in leadership training and development programs to further your career within the brand.

Responsibilities

  • Direct, develop, and motivate a team of brand associates.
  • Ensure a consistent best-in-class customer experience.
  • Partner with the Store Manager to maximize profitability.
  • Engage customers in conversation about products and local events.
  • Supervise store activities, including opening and closing procedures.
  • Provide training and ongoing development for store staff.
  • Support financial and operational objectives, including expense control and loss prevention.
  • Implement visual merchandising directives and maintain brand standards.
  • Ensure compliance with company policies and procedures.
  • Promote a culture of participation, creativity, and learning.

Requirements

  • 1+ years of store management experience in a fast-paced retail environment.
  • Proven ability to meet and exceed sales results.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Excellent verbal and written communication skills.
  • Ability to prioritize tasks in a fast-paced environment.
  • Proven ability to drive results through team performance.
  • Willingness to learn and share knowledge about products and community activities.
  • Ability to provide a highly engaging customer experience.
  • Excellent decision-making skills in a fast-paced environment.
  • Detail-oriented with proficient computer skills.

Nice-to-haves

  • Experience in a specialty retail environment or outdoor apparel industry.
  • High School Diploma or GED.

Benefits

  • Comprehensive benefits that encourage mental, physical, and financial well-being for associates.
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