About the position
As a Seasonal Sales Associate at The North Face, you will be part of a dynamic team dedicated to providing exceptional customer service during the busy Holiday season. This role is perfect for individuals who are passionate about the outdoors and eager to share their knowledge with customers. You will engage with a diverse group of customers, helping them find the right products and providing insights into community activities related to the outdoor lifestyle. Your ability to connect with customers and create memorable experiences will be key to achieving sales and productivity goals. This position offers a flexible work schedule, making it ideal for those seeking part-time employment with the potential for longer-term opportunities based on performance. You will also enjoy a competitive hourly wage and a generous employee discount on products across VF Brands, including The North Face, Vans, and Timberland. This role not only supports the store's operational needs but also allows you to develop valuable skills in customer engagement, teamwork, and retail operations.
Responsibilities
- Provide a high level of personalized customer engagement.
- Serve as a one-stop resource for customers, providing relevant product, community, and activity-based knowledge and recommendations.
- Demonstrate a willingness to learn and share relevant activity, community, and product knowledge to create a memorable experience for customers.
- Achieve sales and productivity goals by utilizing all available resources to meet customers' needs.
- Assist in the execution and maintenance of visual directives and standards, including merchandise presentation, housekeeping, and product replenishment.
- Assume cashier duties as needed.
- Assist in the execution of all Loss Prevention initiatives.
- Assist in the overall visual and operational maintenance of the store.
Requirements
- Ability to genuinely and comfortably engage with a diverse group of customers.
- Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
- Ability to collaborate, work as a team, and be adaptable in the workplace.
- Excellent written and verbal communication skills.
- Knowledge, experience, and/or willingness to learn about the products, activities, and community relevant to the store's customer base.
- Attention to detail.
- Proficient computer skills.
Nice-to-haves
- High School Diploma or GED
- Customer service experience
Benefits
- Competitive hourly wage
- 50% off product in store discounts across VF Brands
- Flexible hours
- Potential for longer-term employment with The North Face
