The UPS Store Customer Service Counter Associate

$31,200 - $37,440/Yr

UPS - Mooresville, NC

Full-time - Entry Level

Mooresville, NC

Couriers and Messengers

About the position

The UPS Store is seeking a Customer Service Counter Associate to provide exceptional service to customers in a retail environment. This full-time position involves assisting customers with shipping, printing, and other services while maintaining a professional demeanor and a friendly attitude. The ideal candidate will have retail sales experience and be eager to learn various aspects of the business.

Responsibilities

• Assist customers with shipping, printing, and other services.
• Maintain a professional appearance and demeanor.
• Lift packages up to 50 pounds to chest height.
• Learn and operate printing and packaging equipment.
• Become a Certified Notary Public and assist with related services.
• Work collaboratively with the store team to meet customer needs.

Requirements

• 2 years of customer service and/or sales experience in a retail environment.
• Strong computer and internet/research skills.
• Ability to lift 50 pounds to chest height.
• Friendly and genuinely helpful demeanor.

Nice-to-haves

• Experience in retail sales or similar environments such as FedEx Office, Postnet, or Office Depot.
• Teaching experience.

Benefits

• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Parental leave
• Professional development assistance
• Referral program