Therapy Support Specialist, Pelvic Health - Denver, CO

$68,000 - $102,000/Yr

Medtronic - Denver, CO

Full-time - Entry Level

Denver, CO

10,001+ employees

Miscellaneous Manufacturing

About the position

The Therapy Support Specialist at Medtronic plays a crucial role in supporting the Interstim Therapy groups by providing surgical coverage, follow-up support, troubleshooting, customer service, and education within a designated territory. This position is integral in ensuring that healthcare providers are well-informed about the products and therapies offered, thereby enhancing patient care and access to innovative treatments.

Responsibilities

• Represents Medtronic Neuromodulation during surgeries and implants by providing necessary equipment and demonstrating expertise in implant techniques.
• Maintains current knowledge about assigned products and competitive offerings.
• Proactively identifies needs and educates caregivers and account employees in new and existing accounts.
• Educates and trains physicians and hospital personnel on technical matters related to products and therapies through various educational formats.
• Assists in the training of new employees in the district, including therapy consultants and clinical specialists.
• Provides sales support during or after cases, including documentation and order placement for products.
• Maintains effective communication with district personnel, customers, and other Medtronic employees.
• Contributes to project milestones at regional and national levels.
• Follows all quality procedures to ensure compliance and high-quality work.

Requirements

• High School Diploma or GED with a minimum of 6 years of patient care/clinical experience; or
• Associate's Degree with a minimum of 4 years of patient care/clinical experience; or
• Bachelor's Degree with a minimum of 2 years of patient care/clinical experience.

Nice-to-haves

• Bachelor's or Master's Degree
• Clinical skill and knowledge related to implantable Neuromodulation products
• Experience in servicing medical personnel on product use
• Experience working with a medical device or pharmaceutical company
• Ability to communicate effectively with sales and healthcare professionals
• Excellent organizational skills
• Ability to prioritize under pressure
• Ability to manage multiple tasks simultaneously

Benefits

• Competitive salary
• Flexible benefits package
• Sales Incentive Plan (SIP) for additional compensation based on performance