Learning Care Group - Novi, MI

posted 3 months ago

Full-time - Entry Level
Novi, MI
Social Assistance

About the position

The Third Party Billing Coordinator is responsible for the ongoing coordination of corporate partnership and backup care contract billing. This role ensures accurate and timely billing, invoicing, and allocations in accordance with each contract. The position requires critical thinking skills to identify gaps and process improvements while effectively communicating solutions. This is a temporary role with a 6-month assignment and the possibility of becoming full-time.

Responsibilities

  • Troubleshoot, research, and assist in resolving complicated billing issues.
  • Prepare Back Up Care invoices, ensuring accuracy and submission by due dates specified by contract.
  • Research and request additional information for backup documentation on setup errors and clean up accounts.
  • Proactively review billing and invoicing to identify payments, revenue adjustments, discounts, or contract terminations.
  • Effectively communicate activities with appropriate internal parties.
  • Review 3rd party accounts for collectability, process rebilling, and provide recommendations on proposed write-offs.
  • Work with external Corporate Partnership/3rd Party Agency Representatives on billing and eligibility issues.
  • Address and research inquiries from corporate partner representatives and field management.
  • Follow company/agency guidelines, policies, and procedures.
  • Provide accurate records for Internal and External Audit requests.

Requirements

  • High School Diploma required.
  • Associate or Bachelor's degree in Accounting, Finance, or related field preferred.
  • Minimum 2 years' experience in Accounting, Finance, Billing, Bookkeeping, or AR position.
  • Experience using POS Systems.
  • Experience using Microsoft Excel.
  • Excellent customer service skills with both internal and external customers.
  • Effective communication skills, written, verbal, and interpersonal.
  • Proficient time management and organizational skills.

Nice-to-haves

  • Bachelor's degree in Accounting or Finance.
  • Experience with Microsoft TEAMS.

Benefits

  • Health insurance
  • Tuition reimbursement
  • Paid time off
  • 401(k) matching
  • Flexible schedule
  • Childcare discount
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