Third Party Compliance Manager

Customers Bank - Malvern, PA

Full-time - Mid Level

Malvern, PA

11-50 employees

Credit Intermediation and Related Activities

About the position

The Third Party Compliance Manager at Customers Bank is responsible for overseeing compliance risk assessments related to third-party vendors. This role focuses on evaluating vendors for compliance with regulatory requirements, particularly in areas such as the Bank Secrecy Act (BSA) and fraud prevention. The manager will contribute to the strategic direction of the Vendor Management Organization, ensuring alignment with industry standards and regulatory expectations.

Responsibilities

• Oversee and conduct compliance risk assessments related to third-party vendors.
• Evaluate vendors for compliance with BSA, fraud prevention, and other consumer compliance regulatory requirements.
• Develop and implement compliance risk management policies and procedures for vendor oversight.
• Monitor regulatory changes to ensure vendor management practices remain compliant with applicable laws and regulations.
• Collaborate with cross-functional teams to assess the compliance capabilities of vendors and provide guidance on risk mitigation strategies.
• Lead training and awareness initiatives related to compliance risk management for internal stakeholders.
• Prepare and present reports on compliance risks and vendor assessments to senior management and relevant committees.
• Act as a subject matter expert in compliance, BSA, and fraud risk management, providing insights and recommendations to enhance vendor management strategy.
• Foster strong relationships with third-party vendors to ensure compliance and effective risk management practices are upheld.

Requirements

• Bachelor's degree in Finance, Business Administration, Risk Management, or a related field.
• 7+ years of experience in Compliance Risk Management, focusing on BSA and Fraud Risk Management.
• Minimum 5 years of experience at a Bank, financial institution, larger corporation, or a fintech.
• Relevant compliance certifications (e.g., CAMS, CCEP, CRCP, CRCM, or equivalent) are highly desirable.
• Relevant Cyber Risk and/or Third Party Risk Certifications (CRVPM, CTPRA, CERP, CRISC, CISA, CISSP).
• Deep understanding of consumer compliance, BSA, and Fraud regulations.
• Familiarity with vendor technology risk assessment controls and associated subdomains (i.e., information security, business continuity, etc.).
• Proven experience in third-party risk assessment and vendor management.
• Strong analytical skills with the ability to assess complex compliance risks and provide actionable recommendations.
• Excellent verbal and written communication skills.

Nice-to-haves

• Master's degree is a plus.
• Familiarity with the current regulatory environment on Technology-related Vendor Risk for financial institutions.