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Thorntons Customer Service Rep (Open avilability preffered 6am-2pm, 10pm-6am)
$33,488 - $36,608/Yr
Thorntons - Streamwood, IL
posted about 2 months ago
Part-time - Entry Level
Streamwood, IL
Gasoline Stations and Fuel Dealers
About the position
Thorntons is seeking part-time Guest Service Representatives to provide exceptional customer service during evening and overnight shifts. The role focuses on ensuring guest satisfaction, maintaining store standards, and executing daily tasks efficiently. This position offers opportunities for professional growth and a flexible schedule.
Responsibilities
- Ensure a high level of guest satisfaction
- Ensure speed of service
- Understand and handle guest concerns
- Maintain store presentation and standards
- Effectively and efficiently execute daily tasks
- Uphold Thorntons Core Values
Requirements
- High School Diploma or GED
- Excellent customer service skills
- Ability to be flexible and multi-task in a fast-paced environment
- Willingness to work a flexible schedule including days, evenings, weekends, and holidays
- Ability to complete a pre-employment criminal background check
Nice-to-haves
- Experience in customer service roles such as restaurants, fast food, grocery, retail, hospitality, and beverage
- Previous job titles such as shift lead, shift supervisor, QSR, or cashier
Benefits
- Flexible schedule
- Professional development assistance
- Referral program
- FREE Shift Meals and Dispensed Beverages with company match
- Team Member Referral Bonuses
- Team Member Discounts
- Opportunity for growth
