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Seneca Gaming Corporation - Salamanca, NY
posted 2 months ago
Full-time - Entry Level
Salamanca, NY
Amusement, Gambling, and Recreation Industries
About the position
The Restaurant Host at Thunder Mountain Buffet is responsible for delivering exceptional service to guests by managing reservations, greeting and seating patrons, and addressing inquiries. This role emphasizes a friendly demeanor and effective communication skills, ensuring a welcoming atmosphere in a fast-paced restaurant environment.
Responsibilities
- Provide fast, friendly, and courteous service to every guest.
- Manage reservations and greet guests upon arrival.
- Seat guests and handle guest inquiries effectively.
- Interact with the public and maintain a cheerful disposition.
- Adhere to the Seneca Gaming Corporation's policies and procedures.
Requirements
- Must be 18 years of age or older upon employment.
- High school diploma or equivalency preferred.
- Previous customer service experience required.
- Excellent communication skills, both verbal and written.
- Ability to resolve problems and conflicts diplomatically.
