About the position
The TIBCO BW Admin position is a senior associate role requiring extensive experience in TIBCO Business Works, Business Events, and EMS. The candidate will be responsible for supporting critical applications, ensuring data and messaging integration solutions are effectively managed, and providing on-call support during weekdays and weekends. This role is essential for maintaining operational efficiency and adherence to service level agreements (SLAs).
Responsibilities
- L2 Application support and incident management.
- Monitoring and troubleshooting TIBCO suite and related applications.
- Providing weekday and weekend on-call support, including holiday support.
- Ensuring SLA adherence and maintaining SOP documentation.
- Coordinating transitions and support with onshore/offshore teams.
- Supporting multiple portfolios and managing multitasking across functional areas.
Requirements
- 8 to 15 years of experience in TIBCO Business Works, Business Events, and EMS.
- Deep understanding of data integration and messaging integration solutions.
- Flexible availability for on-call support.
