Ticket Checker
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About The Position
The Ticket Checker at Mount Southington Ski Area plays a crucial role in ensuring that guests have a seamless and enjoyable experience at the ski facilities. This position is primarily outdoor-based, requiring the individual to work in varying weather conditions, including cold temperatures and snow. As a Ticket Checker, you will be responsible for scanning and validating tickets and passes, which is essential for maintaining the flow of guests at the ski area. This role demands excellent customer service skills, attention to detail, and the ability to communicate effectively with guests and team members alike. In this position, you will greet guests with a welcoming demeanor, verify the validity of their tickets, passes, or RFID cards, and provide them with information regarding ticketing options and ski area amenities. You will also assist guests with any questions or concerns they may have about their tickets or passes. Maintaining organized and efficient lines at ticket scanning stations is vital to minimize wait times for guests, and you will need to communicate with supervisors regarding any issues related to line management. Additionally, you will be responsible for addressing minor technical issues with ticket scanning equipment and reporting any significant malfunctions to the appropriate department. Adhering to safety protocols and procedures is essential to ensure a safe environment for both guests and colleagues. You will work closely with other staff members, including lift operators and guest services, to coordinate ticketing processes effectively. Keeping the ticket scanning equipment and surrounding areas clean and organized is also part of your responsibilities, along with completing end-of-shift audits as required. This position is ideal for individuals who enjoy working outdoors and are looking for a fun, professional, and caring work environment.
