Ticket Sales Executive

High Point Rockers - High Point, NC

Full-time - Entry Level

High Point, NC

About the position

The Ticket Sales Executive position at High Point Rockers is an entry-level role focused on actively promoting and selling tickets for the team's home games and events. This full-time position offers an opportunity to enter the sports industry, with responsibilities including prospecting for season tickets, mini-plans, group packages, and corporate partnerships. The role emphasizes customer service, sales goals achievement, and collaboration with various departments within the organization.

Responsibilities

• Effectively promote and sell tickets, group packages, and upgrades for Rockers home games and other events.
• Generate sales through outbound telephone calls, outside appointments, and other communication methods.
• Develop referrals and leads through networking, cold calling, prospecting, and other techniques.
• Reach and exceed weekly, monthly, and yearly sales goals.
• Retain and maximize a portfolio of Rockers clients, including Season Ticket Holders, Corporate Partners, and Group Leaders.
• Maintain and produce accurate reports regarding sales, appointments, and prospecting calls.
• Participate in outside events, promotions, client entertainment, and other activities as required.
• Work and perform assigned responsibilities during home games, community events, and any other event at Truist Point.
• Provide superior customer service in a timely and efficient manner.
• Attend and contribute to weekly sales team meetings.
• Communicate across all areas of the organization including Box Office, Promotions, Marketing, Public Relations, Community Events, Operations, etc.
• Work closely with Oak View Group, stadium concessionaire and caterer, to execute all catered baseball events.
• Other duties as assigned.

Requirements

• Bachelor's Degree in Business, Sport Management, Sales, Marketing or related field preferred.
• Minimum of one (1) year of proven sales experience in sports or entertainment industry preferred.
• Ability to work as both an individual and team member to achieve sales goals.
• Ability to handle multiple projects, meet deadlines, and achieve objectives.
• Strong planning and organizational skills a must.
• Skilled in Microsoft Office Programs.
• Experience with a CRM program, specifically Hub Spot, is a plus.
• Knowledge of sports, specifically baseball, a definite plus.

Nice-to-haves

• Experience and desire to excel in sales a plus.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Commission earned on sales
• Bonus structure determined annually