Tickets Sales - Account Executive, Orlando City

Orlando City/Orlando Pride - Orlando, FL

Full-time - Entry Level

Orlando, FL

About the position

The Account Executive for Ticket Sales at Orlando City and Orlando Pride is responsible for driving group ticket sales through proactive outreach and relationship building. This role focuses on prospecting new business opportunities, meeting sales goals, and providing exceptional customer service to clients. The position requires collaboration with various departments to enhance the overall sales strategy and game day experience.

Responsibilities

• Prospect, establish, research and close group ticket sales leads through cold-calling, prospecting, appointments, and networking.
• Actively prospect new group business opportunities.
• Meet or exceed weekly/monthly sales and prospecting goals.
• Work closely with Ticket Operations and Service departments to achieve sales/prospecting goals.
• Create and develop new business by regularly pitching new prospects through external appointments and phone prospecting.
• Work to grow existing group and theme night events, and develop, plan and execute new events.
• Maintain high level of customer service to existing and new clients of Orlando City SC.
• Participate in various sales team and community events as assigned.
• Represent organization at various networking events.
• Active role in the Orlando City game day experience.
• Maintain accurate records in support of sales efforts as defined by the organization.
• Other related duties as assigned.

Requirements

• Minimum 1-2 years of sales experience in professional or collegiate sports (or related industry) is preferred.
• Strong written and verbal communication skills required.
• Bilingual is a plus.
• Experience with G-Suite and/or Microsoft Office (Word, Excel, Power Point).
• Strong organizational skills, time management skills and attention to detail required.
• Positive attitude and strong work ethic.
• Ability to work well on a team and independently.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Knowledge of Salesforce CRM and Archtics is preferred.
• Experience in the Florida marketplace preferred but not necessary.
• Able to work flexible hours including nights, weekends, and holidays.

Nice-to-haves

• Bilingual is a plus.
• Knowledge of Salesforce CRM and Archtics is preferred.
• Experience in the Florida marketplace preferred but not necessary.