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Tier 1 Support Technician
GOLFTEC - Englewood, CO
posted 2 days ago
About the position
GOLFTEC Enterprises is a dynamic and innovative organization that encompasses two leading companies in the golf industry: GOLFTEC and SkyTrak. With a shared mission to help people play better golf and have more fun, GOLFTEC Enterprises is at the forefront of revolutionizing golf instruction and technology. GOLFTEC, the world leader in golf lessons, utilizes cutting-edge training systems and proprietary swing motion capture technology called OptiMotion, which provides Students and Coaches with instant and data-driven feedback to improve their game. SkyTrak is golf's most popular consumer launch monitor and golf simulator, offering golfers the data and insights needed to track performance, play better golf and have more fun. Together, GOLFTEC Enterprises is revolutionizing the way golf is learned, practiced, and enjoyed by golfers of all levels.
Responsibilities
- Provide desktop and network support for GOLFTEC's HQ staff
- Be available for on-call emergency tech support during nights and weekends
- Assist with hardware and software technical support for learning center personnel
- Support multimedia technical needs for GOLFTEC students
- Conduct routine PC and LAN maintenance
- Execute system backups and recovery
- Adhere to software installation procedures and carry out software upgrades
- Diagnose and resolve PC hardware, software, and network-related issues
- Configure computers, build employee systems, and troubleshoot RMA returns
Benefits
- Base Annual Range: $56,500-$70,000
- Annual bonus percentage
