Tier-2 Helpdesk Specialist
Cri International Ltd•Alexandria, VA
461d
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About The Position
The Tier-2 Helpdesk Specialist will provide advanced technical support for various security applications, including video management systems and access control systems. This role involves troubleshooting complex issues, assisting Tier I personnel, and collaborating with the development team to resolve new or unknown problems. The position requires an active Secret Government clearance and involves a rotating 12-hour shift schedule.
