Tier 2 Network Engineer
Insight Global•Durham, NC
481d
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About The Position
The Tier 2 Network Engineer role at Insight Global involves providing advanced troubleshooting methodologies to resolve complex network issues. The engineer will serve as the initial point of contact for incident management, assist in aligning technical priorities within the Network Operations Center (NOC), and mentor junior staff. This position requires a strong understanding of Cisco network products and protocols, as well as the ability to support critical service-related issues for both internal and external customers.
